Frequently Asked Questions

Does Aerensa One need replacement filters?

No. Aerensa One uses a filter free plug in design, so there are no replacement filters to buy.

How does Aerensa One work?

Aerensa One releases negative ions into the surrounding air while appropriately plugged in. It is intended to complement normal cleaning and ventilation.

Where should I use it?

Use a compatible standard wall outlet in a dry indoor location with open space around the unit. Do not block it with furniture, curtains, or other objects.

What safety precautions should I follow?

Keep the unit out of reach of children. Do not use it in bathrooms or other humid or wet environments. Unplug it before cleaning, do not disassemble or modify it, and discontinue use if it is damaged.

Is it noisy?

It is designed for quiet everyday operation.

How long does delivery take?

Estimated U.S. delivery: 7–12 days. Shipping details.

What is the return window?

Request a return within 30 days of delivery. Contact us before sending an item back. Customers pay standard return shipping. Return details.